Brewer’s Air Conditioning and Heating, well-known throughout the East Valley for its 37 years of customer service to residential ac service mesa and commercial clients, has a new owner – but one who’s no stranger to the industry or to Brewer’s. Mark Ybarra, who grew up in Chandler and Gilbert, started in the heating, ventilation and air conditioning industry at age 18, shortly after graduating from Gilbert High School. He was ac service mesa first employed with a small, family-owned business for eight years while earning his EPA universal HVAC certification from Central Arizona College.
He joined Brewer’s AC & Heating in 2002 while its founder, Jerry Brewer, still headed the company. The company was founded in Tempe in 1982, and it continues to be a family-owned and operated local business.
Ybarra – only the third owner of the company after taking the helm – speaks proudly of the wealth of Brewer’s history and steady growth, but the 43-year-old family man also looks to the future and the adjustments it will bring.
“We’ll certainly continue to offer the quality products and personal service that this business is built on, but there’s the ac service mesa new as well, including integrating technology,” Ybarra said. “We’re currently in the process of going paperless, so all our field techs are working off tablets which will no doubt help us become even more proficient in customer service.”
As Brewer’s new owner, Ybarra uses his extensive HVAC background and 18 years of company experience to be more in touch with his employees, both those in-office as well as the sales and service techs in the field.
He started at Brewer’s in April 2002 as a department manager, “learning more about the business every day,” and in 2008 took a sales position. Since then, he said, he has personally “over $20 million in company revenue selling door-to-door, mostly to residential customers.”
“What I learned and still value most in this business is getting to meet new people every day and helping them make an ac service mesa educated decision on what’s best for their homes in heating and air conditioning,” he said.
“Being that we live and work in such a hot, dusty state, most people here have some sort of indoor air quality issue or concern, and we have a broad range of proven products that work really well that we can offer to help with this problem.”
Ybarra and his wife, Mark K, have three children and will celebrate their 25th anniversary in October.
“She’s been an R.N. since 1998 and has always been by my side, though as an R.N., I honestly think she works harder than I do,” he laughed. “I do know for a fact she’s just as passionate about her career as I am about mine, and I’m proud of her for that.”
His office features numerous ac service mesa family photos. “We have three kids, and in 2018 was gifted with two healthy grandsons,” he said. “My oldest, Marissa, is an R.N. in Chandler, and her husband, Alex Jauregui, is my operations manager here at Brewer’s, handling most of the office day-to-day business.”
“My middle son, Mario, is also a nurse in Chandler,” he added. “Mario grew up a cowboy, loving to ride horses and rope competing at jackpot roping events all over the state and winning buckles and saddles. And our youngest, Mark, Jr., 15, can rope and ride like his older ac service mesa brother, but a typical teen boy, prefers baseball and girls. Ybarra has always been an outdoors kind of guy – hunting, fishing, riding horses and roping, but finds he has less free time for those pastimes now that’s he’s the owner of the company.
And when he can carve out free time, he does so “enjoying being a new papa to two cool little grandsons” or working on his golf game.
“I grew up riding and roping but the last 13 years was focused more on teaching my sons the ability to rope, and I did that. Maybe in a few years after the business has taken off, I’ll start competing ac service mesa again, but until then all business for me,” he said. Becoming the owner of Brewer’s Air Conditioning & Heating was no small task, and there were a lot of people that helped in one way or another to get it done, for which I’m grateful.